"As Soon as the U.S. Corporation was Established, It Went Down"... TikTok Faces Major Access Issues 'Chaos'

After completing a major governance restructuring to avoid the risk of expulsion in the U.S., TikTok faced a large-scale service disruption just days after its establishment, losing face.

According to the IT industry and foreign media on the 26th (Korean time), TikTok experienced a major access issue starting from the night of the 25th local time. The outage tracking site DownDetector received over 35,000 reports overnight, with complaints from U.S. users who were stuck indoors due to heavy snowfall flooding in.

◆ "Videos not loading and views at 0"... Cause remains a mystery

Users experienced errors where videos would not load when accessing the app, or the views of normal videos were displayed as '0'. By Sunday afternoon, the number of reports had decreased to around 4,600, but TikTok has yet to provide an official statement on the exact cause of the outage or the extent of the damage.

Industry experts believe that this outage may be related to TikTok's recent rapid infrastructure transition.

◆ 'TikTok U.S.' Launch, Will It Avoid a Ban?

Coincidentally, this incident occurred right after TikTok completed the establishment of a new joint venture called 'TikTok U.S.' to avoid threats of service bans in the U.S. TikTok has signed major contracts with U.S. capital such as Oracle, Silver Lake, and MGX. This is a measure to reduce the influence of its Chinese parent company ByteDance and alleviate security concerns from the U.S. government.

◆ New Leader Adam Presser, First Test

The newly launched 'TikTok U.S.' has appointed Adam Presser, who was the head of operations and trust & safety at TikTok, as its CEO. He will lead the company along with a board of directors consisting of 7 members, including the former TikTok CEO Shou Zi Chew (majority American). However, due to this large-scale outage occurring simultaneously with the launch of the new corporation, Adam Presser's administration has been tasked with ensuring technical stability from the start.